E
Explainable trust decisions
SIP Shield can show why a message was held instead of only assigning a vague warning or score.
Core features
SIP Shield is built around trust control, explainable review, and practical deployment, not just another filtering dashboard.
S
Spoof, scam, and impersonation checks
Designed to catch fake sender patterns, lookalike domains, suspicious requests, and other trust-breaking signals.
R
Review for the intended recipient
Held-mail notices and review flows are aimed at the person affected by the message, not only at admins.
Q
Quarantine outside the trusted path
Suspicious email is separated from normal inbox workflow so uncertain mail does not look routine.
X
Cross-environment rollout
Use desktop, server, or hosted protection while keeping one product idea: control trust before action is taken.
A
Admin-backed support
Manual activation, billing review, and rollout help remain available when customers need a human support path.
Monthly reporting for the customer account.
SIP Shield can now summarize flagged-email activity each month and send that report only to the Customer ID email on file, so the audit trail stays with the paying account instead of being broadcast to every protected mailbox.
M
Monthly summary
Each report can show total flagged messages, affected mailboxes, sender patterns, and category breakdowns for the selected month.
C
CSV export
The same report can be downloaded as CSV from the customer portal for filing, handoff, or compliance review.
I
Customer-ID only
The report goes to the customer account email on file, not to every mailbox user, so reporting stays centralized and easier to manage.
How the held-for-review notice works.
When SIP Shield keeps a message out of the inbox, the user receives a direct notice explaining why it was held and what safe action can be taken next.
For individual and hosted use, the notice can come from help@sipshield.id and is sent to the affected mailbox user, for example user@example.com. The message includes the reason summary, a safer review path, and a sanitized PDF snapshot so the user can understand the hold decision without opening risky links from the original email.
SIP Shield
Message held for review: Payment update request
Hello User,
SIP Shield held a message before it reached your inbox because the sender identity and message behavior looked unsafe.
Sender: help@sipshield.id
Original sender shown: accounts@billing-update-secure.net
Mailbox affected: user@example.com
Why SIP Shield held this message
The visible sender did not align with the authenticated sending route, the message pushed an urgent payment action, and the body contained external click-through links.
Review safely
Release to inbox
Delete from server
- The notice explains the hold reason in plain language instead of only showing a score.
- The user can review the message through SIP Shield before deciding whether to release or delete it.
- A PDF snapshot can be attached so the user sees the message content without activating live links from the original email.
Attached PDF snapshot
The same notice can include a sanitized PDF summary showing the held message without allowing the original click path to run inside the attachment.
SIP Shield
Held message snapshot
Message overview
Recipient: user@example.com
Visible sender: accounts@billing-update-secure.net
Subject: Payment update request
Reason summary
SIP Shield detected sender mismatch, urgent financial language, and external click-through behavior. The message was kept outside the trusted inbox path until the user reviews it.
Sanitized content preview
Original links and active elements are stripped from the snapshot. The attachment is intended only to help the user recognize the message before choosing review, release, or delete.
This gives users a safer preview path while keeping the actual decision inside SIP Shield’s review flow.